I help teams create inclusive, delightful services through culture change, strategic innovation, learning programs and service design.
Transforming digital capabilities across all sectors
I've spent over 20 years helping all kinds of teams—from grassroots groups to government organizations—get better at serving people.
What I do is simple: I help organizations work smarter, not harder, by improving how they collaborate and use technology. I make sure their systems are easy to use, fair for everyone and built around what people really need.
At the heart of it all, I am passionate about helping people grow their skills, tools and mindsets to thrive in our tech-enabled world.
Ready to grow your organization's digital capabilities? Whether you're at a not-for-profit, private company or government agency, let's discuss how I can help.